by General | June 8th, 2010
First in a series. Stupid hotels. Hilton Lisle, 3003 Corporate West Drive, Lisle, Illinois, USA, 60532 is a scumbag hotel.
My friend like to stay in suites. No, not an upgrade, he always get the most expensive suite in every hotel he stays at. Here is what happened in his own words:
“Three weeks ago we had three rooms at the Lisle Hilton (you can only get HHonors credit for two), and they gave me credit for the $300 stay instead of the $2500 stay (which was against their own rules since I was IN the room that cost more).
So, we didn’t stay there this last week (costing them about $1500 in business). Hilton has now fixed the problem, and we now have about 50,000 more points.
However, when I was on strike from Hilton, we tried the Lombard Westin, and we like the hotel far far more. So, for future Naperville stays, we will be at the Westin. Total loss to the Hilton, probably in the 5-6K range. And it is all because they tried to get cute with 50,000 points…”
So, there you have it. We need to teach hotels to shape up. If you are in the Naperville/Lisle area, skip the Hilton Lisle. They are not worthy of receiving your money.
NOTE: My friend pointed out that it may not be the hotels fault but it could be the HHonors computer that hosed up the points. However, if that’s the case, the entire HHonors point system allocation would be in question due to the software program – that of course is worse becuase it can happen at all hotels then…
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